FAQs

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How do I hire from Sydney Flower Walls?

See a flower wall you like? Just hit “Add to Booking” to pop your chosen flower wall into your cart. When you’re all set, head to your cart (up in the top right) then click “Get Quote” to send it through. We’ll get back to you within 24 hours!

How long is hire?

Our standard hire period is 12 hours, which gives you plenty of time to enjoy your flower wall throughout your event!

We’ll install the wall before your event begins and return to pack it down afterwards.

If you need the wall for longer than 12 hours (for example, multi-day corporate event), extended hire is available - just let us know when booking!

How do I make payment?

To lock in your booking, we require a 20% deposit once the invoice has been sent through. This deposit is non-refundable. The remaining balance is due one week before your event. If payment isn’t finalised by then, we may not be able to proceed with the hire – so be sure to tick that off in time!

Do you deliver?

Yes, we deliver all of our Flower Walls across the Sydney Metro area – straight to your event location!

If you're outside the metro area, no worries – just get in touch and we’ll confirm any additional delivery costs based on your location.

What happens if the item/s are damaged?

We totally understand that accidents can happen – that’s why we take a bond for all our hire items. If something gets damaged, we’ll let you know the cost to repair or replace it. If it falls within the bond amount, we’ll simply deduct it. If the damage exceeds the bond, we’ll send through an invoice for the difference. We’ll always be upfront and fair throughout the process!

Can I move the flower wall during my event?

We recommend keeping the flower wall where our team sets it up, as it’s carefully secured for safety. If you’d like to move it during your event, just let us know - we can come back and relocate it for you for an additional fee.

What happens if it rains on the day of my outdoor event?

If your event is outdoors and rain is forecast, we strongly recommend having a wet-weather backup plan (such as an undercover or indoor area). Our flower walls cannot be exposed to rain or moisture, as this can cause damage. If there is no suitable sheltered area available, we may need to cancel the booking for safety and preservation reasons. In this case, you can choose to reschedule your booking.

Can I see the props in person?

For privacy reasons, our warehouse isn’t open to the public, but we’re always happy to share extra photos of our stock or provide inspiration and ideas to help you plan your event. Most of our previous work can be viewed on our Instagram or Facebook.

What are the Black Friday Sale T&Cs?

  • Offer applies to new bookings only
  • Booking must be made between 22 November – 1 December 2025
  • Event date must fall within the 2025/26 financial year
  • Subject to availability